ID Verification Essential Guide for Safer Account Checks

ID Verification can become relevant when Gembet needs to confirm account identity for a protected account action or compliance review. The exact point at which verification is requested can depend on the account and the action being completed.

Do not treat a request for identification as proof that the account has failed or been permanently restricted. A verification request means additional identity information is needed before the affected process can continue. Complete the requested check rather than creating another account or changing unrelated settings.

Gembet currently provides ID card and passport upload options for ID Verification. The document should be valid and unexpired. If an ID card is used, the current upload flow requires images of both the front and back. A passport should be photographed so the relevant identity page is fully visible.

ID Verification depends on the reviewer being able to see the information needed to confirm identity. Current Gembet requirements specify that the document should show its expiry date, an unaltered photograph and the holder’s date of birth. Any watermarks present on the original document should also remain visible.

Do not cover fields with stickers, fingers, editing tools or digital overlays. If glare hides an important section, photograph the document again under softer lighting before uploading.

An expired identity document no longer satisfies the current document requirement for ID Verification. Even if the name and photograph remain clear, the expiry date is part of the validity check.

Before taking pictures, locate the expiry date and confirm that the document is still current. If the only identification available has expired, obtain an acceptable valid document rather than altering the date or attempting to hide it. Editing an identification document can create a more serious verification problem.

ID Verification requires the photograph on the document to remain unaltered. Avoid beauty filters, retouching, face replacement, digital sharpening that changes facial detail or any edit that modifies the original identification image.

Basic camera framing is enough. Place the document on a plain surface, use even lighting and hold the camera steady. The objective is clarity, not making the document look more polished. A natural, readable image is more useful than an edited one.

For an ID card, ID Verification should include both sides when requested. The front can contain the main identity details while the reverse may contain additional document information required for review.

Photograph each side separately and keep the entire card within the frame. Avoid extreme angles that distort text or make security elements difficult to see. If one side is blurred, retake that side instead of submitting a set where only half the information is readable.

Gembet currently sets a 5 MB file-size limit for uploaded identification images. ID Verification can therefore fail at the upload stage even when the document itself is acceptable if the image file is unnecessarily large.

If a photograph exceeds the limit, reduce its file size without destroying readability. Do not compress it so aggressively that small text becomes blocky or the photograph becomes unclear. The goal is to remain below the upload limit while preserving the information needed for review.

Before submitting ID Verification, check the document in this order:

• Confirm that the ID card or passport is valid and not expired.
• Make sure the entire identity document is visible.
• Check that the photograph is clear and unaltered.
• Confirm that the date of birth and expiry date can be read.
• Keep any original watermark visible.
• For an ID card, prepare both the front and back.
• Keep each required upload within the 5 MB file limit.

Completing these checks before submission can prevent simple image-quality problems from slowing the verification review.

ID Verification works best when the account details and the identity document describe the same person. If the spelling of your name, date of birth or other requested identity information does not match, do not edit the document to force a match.

Instead, review whether the account information itself contains a mistake and use the appropriate account-update or support route. Genuine discrepancies should be corrected transparently rather than hidden inside an altered upload.

Gembet’s current ID Verification guidance indicates that uploaded documents are normally reviewed in around 15 minutes. That is an approximate review time rather than a guarantee that every submission will finish at exactly the same point.

If the review takes longer, avoid uploading the same identity document repeatedly unless the first submission failed. Multiple copies can make it harder to understand which file is under review. Check the verification status first and contact support if the review remains unresolved.

After the identity document is submitted successfully, Gembet displays a success message and sends the document for review. A successful upload confirms that the file reached the verification process. It does not necessarily mean that ID Verification has already been approved.

Wait for the review result. If additional information is requested, provide only what is necessary for that request instead of uploading unrelated financial or personal documents.

If ID Verification is not approved, start with the most common document issues before resubmitting. Check whether the document expired, whether all corners were visible, whether the image was blurred, whether the date of birth or expiry date was obscured, and whether the correct sides were uploaded.

Do not repeatedly submit the same unreadable photograph. Correct the specific issue first. If no clear reason is shown, contact support and ask which requirement needs attention.

An identity document contains sensitive personal information, so ID Verification should be completed only through the intended Gembet account flow. Do not post the document in public chats, social media comments or community threads.

If support asks for clarification, use the official support route available from your account. Never send passwords, authenticator codes, recovery phrases or unrelated payment credentials together with an identity document. Those details are not interchangeable with identity evidence.

ID Verification confirms identity, while a deposit moves funds into the account. Completing one process does not automatically complete the other. If you are funding through cryptocurrency, our Crypto Deposit guide explains the separate coin, network and address checks needed before sending funds.

The distinction matters because a failed deposit should not be diagnosed as an identity problem without evidence, and an ID review should not be fixed by sending more money to the account.

If ID Verification is requested, opening another account does not resolve the identity check attached to the original account. It can create additional account records and make the underlying issue harder to address.

Stay with the existing verification flow. If information on the account is incorrect, use the appropriate update or support process rather than attempting to start over with different details.

ID Verification is an account-security and compliance process. It does not alter the random outcome of a slot, change a table-game probability or increase the likelihood of a bonus feature. Approval also does not create a gambling advantage.

Treat account checks and game mechanics as separate systems. Verification determines whether required identity information has been confirmed. Game outcomes continue to follow the rules and random or live-game mechanisms of the individual title.

ID Verification is most straightforward when the document is prepared correctly before it reaches the upload screen. Use a valid ID card or passport, keep every required field visible, avoid image alteration and confirm that the file stays within the stated upload limit.

After submitting ID Verification, allow time for the verification review instead of repeatedly uploading the same document. If the result is rejected, identify the specific problem and correct it before trying again.

On Gembet, careful preparation is more useful than repeated submissions. A clear identity document, consistent account details and a secure upload process give the reviewer the information needed while reducing avoidable delays and unnecessary exposure of personal information.